I got to see my fellow co-workers in a different light." Shterna from the sales department said, "It was awesome, I loved the wine!" Our receptionist Shadel, who read one of her invigorating poems, seemed to sum it up best. She said, "Events like these are a great way to help us communicate better. It is not every day you get to spend quality time with the CEO and see how down to earth they are!" Tasiah in customer service cosigned, "It was nice, I really liked it." The event was undoubtedly a great success!
OMG LOOK AT ALL THIS CANDY!
Our customer service department aka The Happy Team has masterminded the
sweetest office event ploy: Candy Day!
Rae, who originally suggested it said, "I just wanted to find a way for
all of us to bond. What's better than candy? Everybody loves candy!"
All of our CS reps brought their favorite candy and dove in! It's like Halloween in May! Once they had their fill, they finally shared their booty with the rest of the office. Immediately after; sugar coma.
Check out all the crazy fun we had:
A great addition to the Happy Team roster has been the Drink of the
Week. Each week, one employee presents a drink. They are to list the
ingredients, in addition to variants for those that mayhave allergies,
and where they first had it. Last week's pick, provided by Jason, was
Try it out:
-Cake or whipped cream flavored vodka
-Birthday cake or vanilla ice cream
-Blender or milkshake mixer
1)Dump in blender
4) Enjoy! =)
Since Candy Day and the Drink of the Week have been such a success we
currently have other events in the works. Next month is Chips & Dips!
The managers are going to provide the staff with chips and everyone else
brings dips. Extra points for homemade dips and inventive and unusual
Other future events:
-Betty Crocker Day: Baked goods
-An Homage to the Potato: Ooh the possibilities
-The Wing Spot: Wings, wings and more wings
-Ice Cream Dream Day: No explanation needed
As you can see, we really like to eat!
A Star Is Born!
Great work is hard to come by and the Happy Team never allows it to go unnoticed! A staple in the customer service department, The Star of The Week, lets a standout employee for each week know how much they are appreciated. The award includes possession of the star for a week, as well as a Restaurant.com gift card. In speaking to two past recipients, they were gracious and honored. Roland, said, "It made me feel really good, appreciated by the company." Our latest winner, Jason, a new addition to the team, said, "I was honestly surprised. Being so new to the company I felt that it was confirmation that I was doing well and that this was a good fit!"
On an early Monday morning in March, members of the Daily Steals team took to the town to help out some people in need by giving out hundreds of pounds of fresh food. Assisting a local food bank, Daily Steals employees volunteered their strength to help lift and carry various boxes and bags of produce to local families who have felt the economic downturn a little harder than others. Working collaboratively with the food bank administrators, the Daily Steals team compiled food packages for approximately 50+ families. These packages included 50lb bags of carrots, potatoes, onions and sweet potatoes, along with cartons of apples, oranges and pears.
The experience was a success for everyone involved and left the Daily Steals team feeling positive for having helped give back to their neighborhood. “I felt like I was part of the community,” said Shannon, a Daily Steals employee. “I was glad to lend a helping hand.” Shannon, like the rest of the Daily Steals team, greeted families in need with a smile and helped them organize their heavy food, package it up and transfer it all to the trunks of their vehicles. The experience put things in perspective for Brian, a customer service representative who has done charity work in the past. “Life isn't as easy for most people, and we definitely take the little things, like food every night, for granted.”
Going into this charity event, the Daily Steals team knew they would be helping out those in need, but it was perhaps less expected that they themselves would have come out feeling helped too, having seen their community in a new light and realizing that positive change can be made with just a little effort. Customer service representative Aston said, “It was the type of program that left you wondering why this isn't done more often and in more places.” The Daily Steals team asks this same question and plans to make even more strides to help better the community in the future.
Hey DSers! While we spend most of our days and nights working on getting you the best deals under the sun (or moon), it's always great to spend some time connecting with you, the customer. Of course, the only thing we like better than that is when you spend some time connecting with us!
This letter from a young fan gave us that warm happy feeling that you can only get when someone shows enthusiasm for the work you're passionate about. Write to us anytime, we would love to hear from you!
- Purchase using PayPal and change the shipping address.
- Call your credit card company and add a second address.
Hey there, deal-seekers! Greetings from our dev team from our awesome new Brooklyn headquarters. We're excited to take some time today to spotlight one of our favorite features of our ever-evolving site. Though it's easy to overlook, we hope you'll give a second glance at our cart feature, which we feel you'll find indispensable if you plan on coming back to us day after day (and hey, we're working hard to make sure you do!).
Using the cart feature, you can stack up your criminally-cheap purchases to your heart's content. When you're ready to buy, it all comes down the electronic pipeline to us in one gulp - no need to go back and purchase each item individually (as in the olden days!). Now we're saving you incredible amounts of money and time - before long, we'll be coming to your house and clicking the mouse for you!
Of course, with deals this good, we have no qualms making sure you go into each purchase with both eyes open, so keep in mind each item carries its own shipping cost of $4.99. Sure, we're master negotiators, but have you ever tried haggling at your local post office? We may be building a reputation on passing nearly unrealistic savings on to customers with each deal, but we've still gotta pay to ship them all to you! And hey, where else are you going to find better savings, except for maybe late at night in a parking garage - and wouldn't you agree buying from us is a heckuva lot less risky, right?!
So thanks for giving us some time out of your day to read about this feature. Our customers can't see all the hard work us code monkeys do behind the scenes, so it's great that we've had this chance to show off some of our work! And keep checking in at our blog, so the DailySteals team can keep you up-to-date on all the ways we're continuing to improve our site, our business, and of course, our customer service!
The DS coding gurus!
Hi there from Matt Wiener, CEO of DailySteals.
Today I wanted to take a break from business-as-usual and touch base with you, the loyal customer. Our company has seen unprecedented success in the last few years, and we are all incredibly proud here at DailySteals of what you've helped us to build. In that time we have striven to offer you the best quality products at, well, almost ridiculous prices, and you guys have responded with kindness and enthusiasm. We love hearing it every time someone sends us a letter letting us know how much they love our deals or pointers on things we can improve, because it's your positive feedback and energy that makes this venture so worthwhile.
However, as we keep building and changing, we have been experiencing some growing pains. Some of you have written us about it, and I want you to know your concerns are being heard. I don't just want to give the matter lip service, though - I'd like to tell you exactly what it is we plan to do to keep DailySteals on track to becoming the #1 Daily Deal site!
We have three steps in mind to upgrading our service to the absolute best quality the laws of physics will allow! The first is in our speed of delivery. I'm sure getting your item fast is important to you, but its even more important to us! That's part of why we're expanding operations to a new facility. This will free up space so our warehouse wunderkinds can do their jobs quicker and with less obstacles, guaranteeing that we can ship your product out as quickly as possible.
Our second step is to keep improving our customer service. We're already proud of the people we have connecting directly with you on a daily basis. But now that we're getting more space, we'll have room to bring in more kind and hardworking folks to make sure you're getting the best level of customer service possible. You may also have noticed that we recently totally revamped our web site. We'll miss our sturdy old design, but I'm sure you'll find this new interface to be faster, smoother, and more user-friendly. What else is it for, after all?
Our last step toward building the #1 Daily Deal site on the Internet is building trust with you, our customer. We're going to be working to make our business more transparent for you, and to that end we're launching a new weekly blog feature. We'll keep you up-to-date on what we're revamping, how we're improving our customer service, and what we're doing to become more efficient - and hopefully have some fun! So I hope you'll keep checking back with us, not just for great deals, but to see what we're up to in building the most exciting web site we can. And hey, keep the feedback coming. We can't wait to hear what you think of these changes!
Founder & CEO